By Katie Burns
May 07 2018
CEO, TicketBiscuit
Sep 10 2019
As the leader of the customer-facing parts of a SaaS organization, I was quick to take accountability and responsibility for “customer success”, which of course really meant customer retention. It took me many years to realize how flawed my thinking was and to come to understand that Customer Success is bigger than any single department. […]
Feb 22 2019
This past Wednesday, SaaSOptics hosted a fantastic conversational webinar with SaaSOptics’ Tim McCormick and Founders Advisors Managing Director and recurring Silicon Y’all mentor Zane Tarence. This 1-hour webinar focused on the 17 top reasons SaaS companies are not investment grade, and consisted of Tarence and McCormick swapping sage advice on overcoming each of the pitfalls mentioned.It can be hard to summarize a presentation this […]
Jul 02 2019
This is a guest article from Founders Advisors President and COO Wesley Legg. We hope you enjoy it! For most people the steps to selling their company are not that well known. Yet there is proven methodology that, when followed, increases the likelihood of a company obtaining a premium value and getting a deal done. […]
