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Managed IT Services Update: Q1 2023

May 18 2023

In this edition of Founder’s Managed IT Services Q1 2023 Update, our team provides valuable insights from the marketplace based on the first quarter. Despite the continued broader macro noise and uncertainty associated with interest rate increases, banking failures, geopolitical conflict, etc., MSP and IT Services M&A remained steady during 2023 Q1. Roughly 170 M&A transactions […]

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SaaS Feedback Lifecycle: Listen to all. Act only on consensus.

Aug 01 2019

Even experienced leaders can easily forget that one voice shouldn’t drive change. I try and write from recent inspiration and this post is far from an exception. Over the last few weeks, several of the CEOs we work with have all reinforced the problem of the lone voice driving change, which is a symptom of mismanagement of […]

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The 4 P’s of SaaS: People, Product, Playbooks, and Process

Aug 22 2019

When looking at a problem, I have a simple framework for evaluating what’s wrong. Is it People, Product, Playbook or Process (or some combination thereof)? When the 4 P’s are all aligned and functioning well, great performance follows. And if we aren’t hitting numbers or executing well, then something within the 4 P’s isn’t right. […]

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