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Should You Let Customers Pause a SaaS Subscription?

Mar 14 2019

What happens if a customer asks to pause their subscription? It’s something founders and executives don’t normally think about as they plan their SaaS pricing, packaging, terms & conditions, and cancellation processes. A request to pause a customer’s subscription is a bummer, of course. It’s a ding to your MRR, and who even knows how to account […]

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The Power of Employee Incentives

Jul 30 2019

At our recent Silicon Y’all SaaS and Digital Media Summit, Matt Hamilton of Summit Partners shared insight into employee incentives as a great method of motivating employees to achieve desired business results. There are various types of incentives, each with its own unique way of influencing employee behavior. When used effectively, these incentives can have […]

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The Highest Offer Doesn’t Always Seal The Deal With Founders

Jul 16 2019

This is a guest article from Founders Advisors President and COO Wesley Legg. We hope you enjoy it! Cash is King, however, the highest offer doesn’t always seal the deal. This is especially the case when the seller is a founder-based company, i.e., the seller is the founder or an heir of the founder. Founders, of course, […]

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