Managed IT Services Update: Q1 2023

By Founders Tech Team

May 18 2023

In this edition of Founder’s Managed IT Services Q1 2023 Update, our team provides valuable insights from the marketplace based on the first quarter. Despite the continued broader macro noise and uncertainty associated with interest rate increases, banking failures, geopolitical conflict, etc., MSP and IT Services M&A remained steady during 2023 Q1. Roughly 170 M&A transactions were closed in the MSP and IT Services sector during first quarter in North America. Of these transactions, there was a strong mix of buyer types, with ~54% being Financial buyers and ~46% being Strategic acquirers.

Our update also includes:

  1. Details on recent transaction volume and valuation trends
  2. “What To Do When Private Equity Calls and Emails”
  3. Recap of Founders’ 20th Anniversary Celebration
  4. Our proprietary Valuation Driver Matrix
  5. Operating Metrics to benchmark Network Essentials against
  6. An invitation to take our Investment Grade Assessment (use Discount Code Q123ITS)

As we plow forward into 2023, Founders remains focused on helping founder-owned and led businesses achieve their goals, whether that is to exit completely, take some chips off the table, or raise capital to accelerate growth.

If you are considering a transaction of some sort soon, please reach out to Chris Weingartner for insight into what investors and buyers are looking for, as well as how we uniquely position each business to maximize value, minimize the disruption to your daily business, and optimize the probability of a successful outcome.

Related Posts

What to Expect When You Are Expecting SaaS Due Diligence

Apr 18 2019

If you’re expecting to give birth to a deal in SaaS, you’re expecting due diligence. And if you haven’t been through it before, SaaS due diligence may be more burdensome than you might think. Then again, maybe it will be less onerous than you’re expecting. I seriously doubt the latter, but anything is possible. Your […]

Read More…

A SaaS Renewal Strategy Starts On Day One

Feb 01 2019

It’s common to design a SaaS renewal process that starts about 90 days before the date of renewal.  It’s common, but that doesn’t make it right, does it? A great, proactive SaaS renewal process really starts the day the customer signs up. And renewal is just really one huge part of the overall initiative to retain customers. Let’s […]

Read More…

11 Steps to SaaS Customer Success

Jul 25 2019

I have been thinking a lot about the continuum of maturity in SaaS customer success organizations. It really boils down to degrees of a spectrum ranging from reactive to proactive. Here are the 11 areas I evaluate when assessing a customer success organization for strengths and weaknesses. How well they execute against these usually indicates […]

Read More…