Bill Smith

By Katie Burns

May 21 2018

Bill Smith

“I would absolutely recommend that entrepreneurs attend this event. It’s a great way to make connections with potential investors and meet other CEOs. You’re going to learn a ton about metrics that you should be looking at, get great ideas on how to grow your business, how to grow the sales team, how to figure out marketing – you’re going to get a ton of information out of it.”

Bill Smith

CEO, Shipt

2018-05-21T15:09:11-05:00

CEO, Shipt

https://siliconyall.com/testimonials/bill-smith/

When Should You Hire Your First SDR?

Sep 03 2019

A new sales leader reached out this week to ask when she should hire her first sales development representative (SDR). What a great question, and luckily, it’s a pretty black and white answer. LET’S START WITH WHEN IT’S NOT TIME TO HIRE YOUR FIRST SDR. It’s too soon to hire your first SDR when: You haven’t landed any actual, […]

How to Lead Your Company With Transparency

Apr 04 2019

“But how best to accomplish transparency? It’s a delicate balance — you want to keep employees in the loop, but you also want the company to function smoothly.” – TinyPulse Many modern companies, particularly tech startups, have transparency as a core value. Transparency as a core value for all stakeholders including employees, customers, partners, vendors and the […]

The Customer Success Team Can’t be Responsible for SaaS Customer Churn

Mar 05 2019

There, I said it. As a SaaS founder who led sales, customer success, product support, and professional services, I fully believed every customer retention issue was squarely on my shoulders. And every customer retention win was because of the product. I LOVED our product and the value it brought to our enterprise customers. I passionately […]

Bill Smith

Bill Smith

Bill Smith

Related Posts

When Should You Hire Your First SDR?

How to Lead Your Company With Transparency

The Customer Success Team Can’t be Responsible for SaaS Customer Churn