What to Expect When Transacting – Managing the Emotions of a Process

By Katie Burns

Aug 09 2023

As founders begin to pursue a sellside transaction process, it is important to understand the various phases of process execution and the emotional cycles that will most likely come with each phase. Our team is a firm believer that, often, the most value we can add to these processes is helping manage the founders’ emotions throughout the journey.

We use the river guide analogy frequently – we are experienced on the water and have been through these rapids before…our job is to highlight what is around the next bend, coach our clients through navigating those sections, and ensure we increase the probability of reaching the takeout safely. In a typical sellside transaction, the emotional cycles tend to be the biggest “rapids” to navigate. The graphic below lays out a common emotional journey that founders experience through the four key stages of a sellside process. While there is no perfect way to fully prepare a founder for this unique experience, we believe this roadmap can help a founder reduce the emotional tension and maintain a steady and balanced approach to the typical challenges in a sellside process.

In short, “it takes what it takes” to complete a business transaction. However, a general awareness of how emotions enter and influence the transaction process, along with an experienced guide to get through those rapids, is critical to delivering a successful outcome.

Related Posts

Sales, Marketing and Product Converge to Capture SaaS Customer Attention

Mar 26 2019

It’s an exciting time to be in SaaS, and opportunity is everywhere. But there are also a lot of uniquely modern customer challenges to overcome. It’s important that leaders acknowledge, and address these challenges head-on both in their strategies and in the day-to-day tactics of running their companies. Rather than brush these under the rug […]

Read More…

What Enterprise SaaS Customers Want

Apr 25 2019

Some SaaS companies start by selling to the SMB market and evolve to sell to the enterprise at some point. Often this move is a planned strategy. And other times, it’s more accidental. Enterprise customers actually lead you there. You’re targeting small and mid-sized businesses and suddenly you notice that you have some Fortune 1,000 […]

Read More…

The SaaS CEO ‘Whatever it Takes’ Hangover

Feb 21 2019

Every SaaS CEO I’ve ever worked with has decreed “do whatever it takes” during an important month or quarter. I’ve applied that same SaaS CEO management tactic more than several times. So I get it. We just get to the point where we feel that “whatever it takes” is the wide-open empowerment needed to motivate people to […]

Read More…